FAQS

I didn’t receive my REWARDS points: 

We’re so sorry to hear about this! Please take a moment to email us at info@noodlebox.ca with more details or a copy of your receipt from your visit. We’ll make it right. 

I had a great experience & want to share it with the manager: 

We love to hear that you had a great visit! You can share your feedback directly with the store or even leave them an amazing Google review. If you’d like to email us more details at info@noodlebox.ca we can also pass your feedback on to the store on your behalf.  

My Food was not up to standards/An item was missing/I am unhappy with my recent visit: 

We are so sorry to hear that your most recent visit fell short of our standards.  

 If you would like to provide us with more details about your experience or if there's anything else we can do to make things right, please reach out to us at info@noodlebox.ca. We are here to listen and ensure that your future visits are nothing short of remarkable. 

If you are seeking a full refund for your specific experience, please contact the restaurant directly and the in-house team will be able to assist you with this right away.